At Gangtarang™, we are committed to delivering your orders safely, securely, and conveniently. We strive to ensure that every order reaches you in excellent condition, whether you are ordering within India or internationally.

1. Free Shipping Across India

We offer FREE SHIPPING on all orders across India.

No additional shipping or delivery charges apply to domestic orders.

Orders are shipped through our trusted logistics and courier partners.

Delivery timelines may vary depending on the delivery location, courier availability, and unforeseen circumstances.

2. International Shipping

We accept international orders and offer delivery to selected countries.

International shipping and delivery charges are calculated separately.

Shipping rates vary depending on the destination country, package weight, dimensions, and applicable courier charges.

Any customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer.

International delivery timelines may vary due to customs clearance and local courier operations.

3. Order Processing & Dispatch

Orders are generally processed within 1–3 business days after successful payment confirmation.

Once dispatched, customers receive shipping confirmation and tracking details, wherever available.

Orders placed on Sundays or public holidays may be processed on the next working day.

Certain products requiring preparation, customization, or special handling may take additional processing time.

4. Delivery Time

Estimated delivery timelines depend on the shipping destination and courier service.

Delays may occur due to weather conditions, public holidays, operational disruptions, customs clearance, or other circumstances beyond our control.

Gangtarang™ is not responsible for delays caused by courier partners or external factors, but we will assist customers in tracking and resolving delivery-related concerns.

5. Returns & Replacements – 15 Days

We offer a 15-day return and replacement policy to ensure customer satisfaction.

Customers may request a return or replacement within 15 days of receiving their order, subject to the following conditions:

The product must be unused and in its original condition.

The product should be returned with its original packaging, accessories, and included items.

Products damaged during delivery, incorrect items received, or manufacturing defects are eligible for review and replacement.

Customers must contact our support team with their order details and, wherever applicable, photographs or videos of the product.

Certain products may be excluded from returns due to their nature, hygiene considerations, personalization, or other applicable restrictions. Please refer to our Return & Refund Policy for complete details.

6. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product:

Please notify us within 48 hours of delivery.

Share your order ID along with clear photographs or an unboxing video showing the issue.

Our support team will review your request and assist with an appropriate resolution.

7. Shipping Address & Customer Responsibility

Customers are responsible for providing accurate shipping details, including their name, complete address, PIN code, and contact number.

Gangtarang™ will not be responsible for delivery failures resulting from incorrect or incomplete shipping information provided by the customer.

8. Contact Us

For shipping, delivery, return, or replacement-related queries, please contact us:

Contact: +91 9105707707 (Call/Whatsapp)

We are always happy to assist you and make your shopping experience convenient and trustworthy.

Thank you for choosing Gangtarang™!